The nineteenth annual ESTAS Customer Service Awards took place on Friday 14 October 2022, and we are pleased to announce that the Grant Saw Residential Property department took home the bronze award in the ‘Best Conveyancer – London’ category.
The ESTAS is the UK’s largest independent customer review platform in the Residential Property industry that celebrates the hard work of conveyancing professionals, estate agents, letting agents and suppliers. Winning an ESTAS award demonstrates a commitment to delivering the highest levels of customer service and this accolade follows up on the success of last year when the team again took bronze in the London region and the ‘Best Local Conveyancer Group’ in London (2-5 offices). You can read more here.
Maria Lati, Partner and Head of Residential Property at Grant Saw, said “We are proud to be recognised once again by the ESTAS. As these awards are based on client reviews, it showcases the high levels of client care and dedication shown by our lawyers. It has been increasingly busy since the ending of the Stamp Duty holiday and our Residential Property lawyers have prioritised client communication and high levels of customer service as we strive to differentiate our offering. I’d like to thank everyone that completed the ESTAS survey and congratulate the team on maintaining exceptional service levels and putting client needs first over the past 12 months”.
You can view the full list of winners here.