The prestigious ESTAS Customer Service Awards 2021 took place on Friday 22 October 2021 at the Grosvenor House Hotel, London and the Grant Saw Residential Property department were awarded ‘Best Local Conveyancer Group’ in London (2-5 offices). The team also took home bronze in the overall London South category for Customer Service.
The ESTAS, sponsored by Coadjute, is the largest independent customer review and awards platform for the Residential Property industry in the UK and celebrate the hard work of conveyancing professionals, estate agents and mortgage brokers and winning an ESTAS award demonstrates a commitment to delivering the highest levels of customer service. The ESTAS brand helps generate consumer trust for all property professionals involved in the home moving process.
Maria Lati, Partner and Head of Residential Property at Grant Saw, said “I am delighted to see the team’s effort and dedication over the past 18 months rewarded with two awards at the ESTAS 2021. In a challenging time for the whole industry, the team have shown great resilience and the desire to continually deliver the best service possible, putting clients first. The ESTAS are based on client feedback, and it is an honour to collect this award based on the service the team has provided. The team have developed both their individual profiles and expertise and we have implemented innovative measures to deliver conveyancing services with technology to assist. The conveyancing team is a team that others in the firm look to for inspiration and I am delighted to see their efforts rewarded. Well done all”.
For further information on the ESTAS and to view the full list of winners, please click here.